SMS OPT-IN CONSENT POLICY
This page documents how Interstate Mobile Repair collects express written consent from customers, providers, and technicians before sending any SMS text messages. This documentation is provided for carrier compliance and regulatory review.
Last updated: October 21, 2026 · Business: Interstate Mobile Repair · Domain: interstatemobilerepair.com · SMS Number: +1 (886) 798-9977
SMS Sender Number: +1 (886) 798-9977 (Toll-Free)
OVERVIEW
Customer Consent
Collected at service request submission on homepage and quick-request page
Provider Consent
Collected during provider account registration at /apply and /join
Technician Consent
Collected when a provider adds a technician to their team
STANDARD CONSENT LANGUAGE
The following consent language appears verbatim on all opt-in forms. It is displayed as a required checkbox that must be checked before form submission is permitted.
Customer / Service Request Forms
"By providing my phone number, I consent to receive SMS messages from Interstate Mobile Repair about my service request and job status. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help. Privacy Policy · Terms of Use"
Provider Registration Form (/apply and /join)
"By providing my phone number, I consent to receive SMS text messages from Interstate Mobile Repair regarding job dispatch notifications, account alerts, and platform updates. Message frequency varies. Message & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Privacy Policy · Terms of Use"
Technician Add Form (Provider Portal)
"The technician consents to receive SMS text messages from Interstate Mobile Repair regarding job dispatch notifications and account alerts. Message & data rates may apply. Reply STOP to opt out. Privacy Policy · Terms of Use"
Homepage Service Request Form
/Audience
Customers
Opt-Out Method
Reply STOP to any message
Consent Trigger
Customer submits a roadside service request
Enforcement Mechanism
Required checkbox — form submission blocked if unchecked
Consent Checkbox (as displayed on form)
*By providing my phone number, I consent to receive SMS messages from Interstate Mobile Repair about my service request and job status. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help. Privacy Policy · Terms of Use
Message Types Covered by This Consent
Quick Request Page
/quick-requestAudience
Customers (streamlined flow)
Opt-Out Method
Reply STOP to any message
Consent Trigger
Customer submits a service request via the quick-request form
Enforcement Mechanism
Required checkbox — form submission blocked if unchecked
Consent Checkbox (as displayed on form)
*By providing my phone number, I consent to receive SMS messages from Interstate Mobile Repair about my service request and job status. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help. Privacy Policy · Terms of Use
Message Types Covered by This Consent
Provider Application / Registration
/applyAudience
Service providers (mechanics, roadside repair businesses)
Opt-Out Method
Reply STOP to any message
Consent Trigger
Provider completes Step 1 of the multi-step registration form
Enforcement Mechanism
Required checkbox on Step 1 — Next button disabled until checked
Consent Checkbox (as displayed on form)
*By providing my phone number, I consent to receive SMS text messages from Interstate Mobile Repair regarding job dispatch notifications, account alerts, and platform updates. Message frequency varies. Message & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Privacy Policy · Terms of Use
Message Types Covered by This Consent
Technician Add Form (Provider Portal)
/portal/provider/teamAudience
Technicians added by a provider to their team
Opt-Out Method
Reply STOP to any message
Consent Trigger
Provider adds a technician to their team via the portal
Enforcement Mechanism
Required checkbox — Add to Team button disabled until checked. Provider confirms consent on behalf of the technician being added.
Consent Checkbox (as displayed on form)
*The technician consents to receive SMS text messages from Interstate Mobile Repair regarding job dispatch notifications and account alerts. Message & data rates may apply. Reply STOP to opt out. Privacy Policy · Terms of Use
Message Types Covered by This Consent
MESSAGE TYPES SENT
Interstate Mobile Repair sends only transactional and service-related SMS messages. No marketing or promotional messages are sent to any recipient.
DATA PROTECTION — NO SHARING OR SALE OF PHONE NUMBERS
Mobile phone numbers, SMS opt-in consent, and all data collected through our SMS messaging program will never be shared with, sold to, rented to, or disclosed to third-party advertising partners, analytics providers, data brokers, or any other third parties for marketing or advertising purposes.
This prohibition applies regardless of any other data-sharing practices described in our Privacy Policy. Phone numbers and SMS opt-in data are used solely to send transactional service notifications directly related to a user's service request or account activity.
This data is shared only with our core SMS delivery provider (Twilio, Inc.) strictly as necessary to transmit those messages, and only under confidentiality obligations that prohibit any further use or disclosure.
OPT-OUT MECHANISM
All SMS messages include opt-out instructions. Recipients may reply STOP to any message to immediately unsubscribe from all future SMS communications. Opt-out requests are processed by our SMS provider (Twilio) and honored immediately. Recipients may reply HELP for assistance or START to re-subscribe.
LEGAL DOCUMENTS
Both documents are publicly accessible and linked directly from every opt-in consent checkbox on the platform.
CONTACT
For questions about this SMS opt-in policy or to request removal from our messaging list, contact us at:
Interstate Mobile Repair · support@interstatemobilerepair.com
SMS Sender: +1 (886) 798-9977 (Toll-Free) · Reply STOP to unsubscribe · Reply HELP for support